Post-Ignite2017: More news about Intelligent Communications
Nobody has missed that Microsoft is putting a lot of effort into Microsoft Teams. During Ignite 2017 one of the main-subjects was "Intelligent Communications" and Teams was the engine for this and will in a near future replace Skype for Business.
Some of the main takeaways:
Messaging
- Contact Groups
- Unified Presence
- Federated Chat between Teams and Skype for Business
- Import Contacts from Skype for Business
- Skype for Business Interop with Persistent Chat
Meeting
- Audio Conferencing in over 90
countries - Anonymous Join
- Interactive Troubleshooting
- Lobby Support
- Mute Other Participants
Calling
- Boss and Delegate Support
- Call Queues
- Consultative & Safe Transfer
- Do not Disturb breakthrough
- Distinctive Ring
- 1:1 to Group Call Escalation with Teams, Skype for Business, and PSTN participants
- Forward to Group
- Organizational Auto-Attendant
- Transfer to PSTN Call
- Hybrid connection to Teams
- Out of Office Support
The official roadmap for Microsoft Teams has been updated to reflect all these changes ->
https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Roadmap-for-Skype-for-Business-capabilities-coming-to-Microsoft/ba-p/119636
Enjoy!